A Clear Path From First Call to Final Nail
No surprises, no vague estimates. Here is exactly what happens from the moment you get in touch.
5 Steps, No Guesswork
Most residential jobs move from first call to finished roof within a few weeks, depending on materials and weather. You will always know what comes next.
Step 1: Tell Us About Your Roof
Same day response
We ask what you have noticed — a drip, a stain, storm damage or simply an ageing roof — and book an inspection time that suits you. If water is coming in, we prioritise a make-safe visit.
You receive
- Confirmed inspection time
- Advice on any urgent steps
Step 2: Free Roof Inspection
45–90 minutes
We check coverings, flashings, valleys, gutters and the roof space, then talk you through what we found on site. Every issue is photographed so nothing relies on taking our word for it.
You receive
- Photo report of findings
- Plain-English explanation of options
Step 3: Fixed-Price Quote
Within 48 hours
Quotes list each item of work, material choices and their cost, so you can compare options like restoration versus replacement. The price is fixed unless you change the scope.
You receive
- Itemised written quote
- Material and colour options
- Proposed start date
Step 4: Safe, Tidy Installation
1–7 days for most homes
Before work begins we install edge protection and protect gardens, paths and driveways. The site is cleaned every afternoon and the roof is left weather-tight at the end of each day.
You receive
- Daily progress updates
- Weather-tight roof each evening
Step 5: Final Walkthrough
On completion
Once the work is complete we test gutters and outlets, clear all debris and walk the job with you. You receive before-and-after photos and the written warranty for the work carried out.
You receive
- Before-and-after photos
- Written warranty
- Maintenance tips
Questions About Working With Us
Yes. A standard inspection and written quote for repair or replacement work costs nothing and carries no obligation. Detailed pre-purchase reports are a separate paid service because they include a formal written report.
Most customers receive an itemised quote within 48 hours of the inspection. Larger commercial or multi-unit projects can take a little longer if we need to measure several roofs.
Every roof is different. “From” prices show where typical jobs start; your fixed quote depends on roof size, pitch, access, materials and the condition we find on inspection.
Our crews hold the licences required for the work they carry out, and we carry public liability insurance. Ask for current certificates at any time — we are happy to provide them with your quote.
We work across Canberra and the surrounding region. See our service areas page for the districts we cover most often, or contact us to check your suburb.
Ready for Step One?
Book a free inspection and we'll walk you through every step from there.