Terms of Stay
The conditions that apply to reservations and stays at the resort.
Template text. Replace the placeholders in square brackets with your own policies and have the final text reviewed by a qualified adviser before publishing.
Last updated: [date]
Enquiries and reservations
Submitting an enquiry through this website does not create a reservation. A booking is confirmed only when we send you a written confirmation with your dates, rate and these terms, and you accept them.
Rates and payment
Rates shown on this website are indicative starting prices. Your final rate, any deposit and the payment schedule will be set out in your confirmation. [Describe accepted payment methods and deposit rules.]
Check-in and check-out
- Check-in from 3:00 pm.
- Check-out by 11:00 am.
- Early check-in and late check-out are offered on request and subject to availability.
Cancellations and changes
[Set out your cancellation window, any fees and how guests should request changes.]
Children and extra guests
Children of all ages are welcome. Maximum occupancy for each room type is shown on its page. Cots and extra beds are available on request.
Guest conduct
We ask all guests to respect the peace of the resort, the natural environment and other guests. [Add smoking, pet and quiet-hours policies.]
Liability
[Describe your liability for guests' belongings and the use of facilities such as pools, spa and activities.]
Contact
Questions about these terms? Email hello@example.com or call +1 (555) 555-555.