Privacy Policy
How we collect, use and look after the information you share with us.
Template text. This page is a general starting point, not legal advice. Review and adapt it with a qualified adviser for your jurisdiction, services and data providers before publishing.
Last updated: [date]
Who we are
This website is operated by Resort Lakeside Retreat, 3290 Albert Street, Canberra ACT 5311, Australia ("we", "us"). You can contact us about privacy at hello@example.com.
Information we collect
- Enquiries and messages – your name, email address, phone number, stay dates, guest numbers and any details you include in a booking enquiry or contact form.
- Newsletter sign-ups – your email address, if you choose to subscribe.
- Technical data – information your browser sends automatically, such as IP address and device type, which may be processed by our hosting provider.
How we use your information
We use your information to respond to enquiries, prepare quotes, manage reservations you confirm with us, send newsletters you have asked for, and keep this website secure. We do not sell your personal information.
Third-party services
This website may use third-party providers to deliver forms, newsletters, maps, images or fonts. List the providers you use here (for example your form service, email marketing platform and hosting company) and link to their privacy policies.
Cookies
The theme does not set tracking cookies by default. If you add analytics or marketing tools, describe them here and obtain consent where required.
How long we keep information
We keep enquiry and reservation records only for as long as needed for the purposes above or as required by law.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent at any time. To make a request, email hello@example.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.